Purpose of the Qualification

This qualification prepares learners to operate confidently and responsibly in environments that handle perishable goods. Learners gain a strong understanding of cold-chain compliance, ensuring that temperature-sensitive products are stored, displayed, and managed according to strict food-safety standards.

The programme equips learners to:

• Manage stock levels for perishable goods
• Rotate stock to maintain freshness and reduce waste
• Handle customer queries professionally and accurately
• Apply safety standards in line with company policies and cold-chain requirements

These skills enable learners to support efficient perishables operations and uphold product quality throughout the cold-chain process.

Industry-Recognised Alternative Titles

• Retail Co-ordinator
• Shop Co-ordinator
• Supermarket Assistant
• FMCG Controller

Entry Requirements

Learners must meet the following minimum criteria:

• NQF Level 2 (Grade 10) with Mathematical Literacy and Communication